The FAQ’s below are designed to answer questions related to how to pump water from a well without electricity with our Flojak branded pump systems. Over the years we have been able to capture the questions that our customers have had as they were deciding what to purchase. Our objective is that you be “well-informed” and able to get exactly what you need. There are also informational videos available here, and we have some short “question-and-answer” tools that will also point you in the right direction. On the other hand, if you would rather speak to an actual human…we have some good ones here at our factory in Arkansas, toll free. 855-435-6525. We are here to serve you!
General Questions about Wells and Hand Pumps
Choosing Your Flojak Hand Well Pump
Flojak Installation and Operation
General Questions about Wells and Hand Pumps
1. Does my well water level always stay the same?
In most cases it does not. Over time your water level (called static water level) can drop or rise. And it probably fluctuates from wet to dry season. This is why we always recommend that you assemble your FloJak so that it extends well below the static level. Deeper is better, but stay 10-20 feet from the bottom.
2. Will your pumps fit into my well without removing the submersible pump?
3. What is the fitting I see inside the casing about 4-8 feet down into my well?
4. I need to select a pump system so how deep should I go?
5. What information do I need to know before selecting my hand pump?
6. How can I determine if I have clearance in my well?
7. How can I determine the water level and depth of my well?
8. Does going deeper make my system harder to pump?
9. Can I pump uphill?
10. Will these hand pumps freeze in the winter?
11. How much water is in my well?
12. Are some wells too deep?
13. Can I pump water into my home through a faucet or other inlet?
14. What if I don’t have a well?
15. Is well water always pure?
16. Are your pump systems produced from safe materials, suitable for pumping drinking water?
17. What is the shelf life of my system?
18. Is every unit tested from the factory?
19. May I call for questions or assistance?
20. How long does it take to assemble your systems?
21. Are these systems made in the USA?
Choosing Your Hand Well Pump
22. What are the primary differences between FloJak Stainless Steel System and the PVC version?
23. What hand pump length do I need?
24. How deep will the FloJak pump?
25. In an emergency, how deep can I pump?
26. What “length” options do I have?
27. If choosing a FloJak System, do I need the PVC or Stainless Steel Version?
28. Do I need a PowerJak or MiniJak Lever Handle for my FloJak?
Installation and Operation
29. Can FloJak be connected to a windmill or solar power?
30. Will FloJak pump water from a cistern or a hand dug well?
31. With FloJak, are there more permanent options than the poly-canvas Well Bonnet for covering my well opening?
32. Can these be installed by one person?
33. Can FloJak pump water up a hill or into an elevated tank?
34. How many gallons per minute (GPM) will FloJak provide?
35. Will these systems pump horizontally from a creek?
Yes. FloJak requires that you set up 5 feet of vertical pump over the water source. The mounting bracket is designed to be versatile and can be side mounted like a flange or hooked over railing or a 2 x 4 board. Your FloJak pump must be vertical to work, but you can then pump over ground or even uphill through a high pressure hose. Our GatorHyde hoses are drinking water safe and rated to 200 PSI.
